Enable Parent Services

The Parent Portal is a set of tools that makes it possible for you to share evidence and PDF documents with parents. You can also choose if you want to enable the feature so that parents can also submit feedback and even upload their own evidence.

Parents can only access the services you have enabled via the secure web-based Parent Portal and to login to that they need an account. This step by step guide tells you how to:

- Enable Parent Services

- Add parent's email addresses to Evidence for Learning

- Activate and Manage Parental Accounts and to send login Instructions to parents as well as sending them their unique password

Here are the steps to Enable Parental Services on a device (Ipad):

1.    Go to  Settings (gear icon, top left)

2.    Tap on  Cloud Admin (top right) and login with your Cloud Admin password

3.    Scroll down towards the bottom of the list of options and Tap on  Enable Parent Services. As you can see until you have chosen to Enable Parent Services all the the features will not be enabled (buttons will be to the left and grey).

4.    To Enable a specific Parent Services feature Tap on the button to the right (it turns green and goes to the right). As soon as the Parent Service Feature Button is green it is enabled. It is up to you to decide what features of Parental Services you want enabled. This also can be changed at any time by returning to this screen. Below if an example where all Parental Services have been Enabled:

This is only an example for demonstration purposes, you should decide what Parent Services you want to Enable.

The Feature to "Allow parents to subscribe to Daily or Weekly notifications" if enabled will mean that parents can subscribe totally free of charge to a service where they will be sent either a daily or weekly email that would notify them if Evidence/PDFs have been shared to their account. This is intended to be a useful prompt to indicate that there is something new to see there on their Parental Account.

All the other Parent Services Features are intended to be self explanatory. Do get in touch with us at service@theteachercloud.net if you would like any Parent Service Feature to be explained further.

5.    You can when you have Enabled all the features of the Parent Services you want to at this time, Tap Cloud Admin (top left)

Here are the steps to Activate a Parents' Account:

Now that you have Enabled Parent Service and parent email address/es are in Evidence for Learning you can activate their account/s.

You do not need to activate all the Learners accounts at once.

It may also be a good idea to before you activate Parent Accounts you add yourself as one of the parents of a Learner. You could enter your email address as one of the parents and only activate that particular parent account at first. This will allow you to start to use the system of sharing evidence and also to see how it will work from a parent's point of view. This is a great way to get used to Parent Services before activating more Learners' Parental Accounts.

1.    Go to  Settings (gear icon, top left)

2.    Tap on  Cloud Admin (top right) and login with your Cloud Admin password

3.    Tap on Parent Accounts

4.    You can tap on All Learners or select a particular Group of Learners. You will then be shown a list of Learners. The "P1" and "P2" with red circles next to each Learner indicates that the Parent Account 1 and Parent Account 2 are not activated

5.    If you Tap on a Learner you will then be taken to a screen where you can manage that Learners' Parental Accounts. As you can see I have set myself us as Parent 1 of Bob Jones:

6.    To Activate a Parents Account Tap on the button to the right of the Parent Account that you want to Activate. You will see it turns Green to indicate it is now Active. You can also see that two more options have now appeared under the Active Account. We can Tap on these to first of all "Send Access Instructions" this will email the parent with a link to the URL that they will use to access their Parent Account. 

You can then Tap on "Reset & Send Password" and this will send the Parent their unique password that they will use to log onto to their Parent Account. Please also note that Parent 2 account is still not activated. You can repeat the process to all make their account active or for one reason or another you may choose to do this at a later date or not at all. If you wanted to enable the Parent 2 Account you would Tap on the button to the right of their name. It would also turn green. You would then Tap to send them there login instruction and their unique password as we did for the Parent 1 account.

7.    After you have Tapped on "Send Access Instructions" that option will turn grey or disappear. You will also see a message confirming that an email has been sent. You can then also Tap on Reset and Send Password and again you will be notified that an email has been send and that option will turn grey or disappear.

8.     You can then also Tap on Reset and Send Password and again you will be notified that an email has been send and that option will turn grey or disappear.

9. You can now Tap on Parents Overview (top left) and you can see that for Bob Jones, the Parent Account 1 is active (indicted by the green circle):

If a member of staff now chooses to share a piece of evidence with Bob Jone's Parents, Parent 1 will be able to access it on their Parent Account. 

Remember, you may want to do what I did in this example and I set yourself up as Parent 1 of a Learner and only activated that Parental Account so that you can start to get used to sharing evidence and also seeing how it works from a parents point of view before activating more Parental Accounts.

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