Frequently Asked Questions
Have a question? How do I......? A great place to look for the answer.
- Password: I have forgotten my password, how do I reset it?
- Compatibility - School App, Family App, Learner App, Guest App (iOS & Android Devices)
- Firewall: What Firewall Settings allow Evidence for Learning to operate?
- Learners: How do I Add Individual Learners to the Cloud?
- Evidence: How do I change the Framework items that a piece of Evidence is linked to?
- Device: The Evidence on my Device is not uploading/transferring to the Cloud, what can I do?
- Device: How do I find out the version of the EfL app that is on my device?
- Device: The text / font is white within Evidence for Learning App, how do I change it?
- Web Console: How do I find out my schools "domain" to login to the Web Console?
- PLG: How do I Convert an Existing Framework into a PLG?
- PLG: How do I use the iOS App to Approve Changes to a PLG?
- PLG: How do I Change the owner of a PLG?
- PLG: How do I Change which Assessment Users can Access the PLG Assessment Book?
- PLG: How do I Create Folders to organise PLGs?
- PLG: How do I make Bulk Changes to PLGs? You can Multi-select PLGs: Change Owner, Set Permissions and Move PLGs to Folders
- PLG: What changes can you make to PLGs in bulk?
- PLG: Can I update the status of a PLG outcome?
- PLG: How do I Edit or delete a PLG Template?
- Assessment: How do I Assign an Assessment Schema to a PLG?
- Assessment: How do I setup Baseline Flags and record Baseline Judgments?