The Frameworks / Groups are not updating on my iPad

There are times where changes have been made to Frameworks and / or Groups and the App on your iPad has not automatically been updated. 

Here are some quick steps that should make the App update:

1) Tap Refresh

- From the Homescreen of the App with the word "Capture" and the animated stars, Tap on the Cog (top left)

- Tap Refresh (top right)

2) Force Close the App

- Tap the home button twice or swipe up to display all the Apps that are open.

- Swipe up on Evidence for Learning to Force Close the App

- Reopen the App

3) Manually Remove the Framework / Group from your device and then add it again

- From the Homescreen of the App with the word "Capture" and the animated stars, Tap on the Cog (top left)

- Tap on Frameworks

- Swipe left on the name of the Framework and Tap delete

Repeat the same process for Groups.

Our customer support team will be keen to answer any questions.

Simply, fill in a Contact Us Form or email us at services@evidenceforlearning.net.

We are here to help!